Now Hiring: Supportive Housing Companion 

Department:
Resident Services Harmony Court

The Supportive Housing (SH) Companion is a multi functional worker who provides support and supervision to individuals in Supportive Housing, promoting independence, dignity and self esteem within a safe and secure environment.  The SH Companion supports residents through cueing, reminders and assistance with a variety of everyday tasks. The SH Companion encourages and supports social and leisure activities helping to keep tenants active, happy and engaged.

Responsible to  / Reports To:

Resident Services Manager, Resident Services Supervisor

Qualifications: 

• Education
  • High school diploma or equivalent preferred
  • Food Handling Certificate may be required 
  • WHIMIS Training an asset 

• Experience
  • Life and work experience in working with older adults preferred
• Knowledge, Abilities and Skills / Key Competencies
  • Effective written and oral communication skills in English
  • Ability to work independently and safely with minimal supervision
  • Must be flexible and able to adapt to change on a day to day basis
• Criminal Record check required (including Vulnerable Persons / Abuse registry check)

Position Duties and Responsibilities: 

1. Quality Resident Service
   • Provides cueing, direction and assistance as needed with personal supports, hygiene and safe ambulation.  
   • Provides cueing and reminders to assist residents in toileting. 
   • Provides cueing and direction for self-management of incontinence.
   • Provides medication reminders from pre-measured, pre-packaged medication and assist with non-prescription medications as needed.

2. Environmental Services 

• Ensures resident’s suite and common area(s) are maintained in a safe, clean and comfortable condition, encouraging resident participation as appropriate.
• Participates in the delivery and service of meals and snacks to residents within a relaxed and pleasurable dining environment.
• Encourages residents to participate in set up, delivery and clean up where appropriate.
• Ensures safe food handling practices as per policy.  
• Performs laundry duties as assigned and assists residents with personal laundry as needed.

3. Social Environment

• Conducts and encourages meaningful social and recreational activities, respecting individual choice. 
• Encourages participation, respecting individual choice.

4. Health and Safety

• Provides a safe environment for the residents by ensuring adherence to workplace safety and health regulations as well as site policies and guidelines.

5. Administrative

• Adheres to provincial and federal regulations, as well as site policies and guidelines, regarding confidential and personal information.
• Communicates (both verbally and written) to the appropriate staff member/supervisor all  relevant information regarding the resident and/or family as well as environmental concerns 
• All staff are responsible for ensuring the safe, economical and efficient use and maintenance of resources, equipment and supplies.
• All staff must adhere to site policies and procedures.

6. Interpersonal Skills

• Uses a respectful, courteous, caring, understanding and empathetic approach to guide their words, actions and attitude.
• Promotes the site in a positive manner demonstrating a commitment to its service excellence.
• Builds and maintains friendly, reciprocal and warm relationships with individuals and groups
• Assists residents in a manner that preserves dignity and promotes independence.
• Listens, understands and responds appropriately when interacting with the resident, resident’s family and visitors
• Works effectively within a team environment 
• Works collaboratively with supervisory/management staff.

7. Continuing Education

• Assumes personal responsibility for maintaining and enhancing current skills.
• Shares learned knowledge and skills with peers.

• Other duties 
  • Other duties as assigned