Audio Testimonials

Residents Audio Clip #1
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Residents Audio Clip #5
Lindsay Girouard, Director of Health & Wellness
Heather Malazdrewicz - Director of Marketing
Linda Sherrin - General Manager.

Testimonials

    As a family member with loved ones at Riverwood Square I quickly saw the benefits of my grandparents being here; they were surrounded by great new peers, helpful and kind staff, access to many fun activities, and a beautiful green space. When COVID hit I was not able to see my grandparents and I was also in need of a job, so applying to work at Riverwood made perfect sense! I quickly made close connections with the other staff and residents in the dining room and then in Recreation. I applied to Riverwood because I thought it would be a good fit for me and to be closer to family; I had no idea that I would be making more family among the staff and residents here.

    Anonymous
    You people are the best. We feel so confident having our family member there, knowing she is well cared for and treated with respect. You are all angels!!! We surely appreciate it!
    Anonymous
    I just want you to know how much we appreciate everything all of you at Riverwood Square are doing to keep our family members safe and well looked after. I cannot imagine what a heavy load this puts on all of you. You have a big responsibility and you have risen to the occasion absolutely.
    Anonymous

    I sincerely want to thank you from the bottom of my heart, the care you give each resident. My dad is not in the greatest health, and I am extremely concerned, but Riverwood Square helps put my mind at ease. The managers, and every single staff member has a heart of gold.

    Anonymous
    Words cannot express how much we have loved being a part of Riverwood Square family. From the moment we toured the facility, we were hooked. Everyone was so friendly and caring- you really do act like you are looking after your own loved ones. Dad was so excited when he saw suite 810 that he signed immediately on the dotted line. He had always been a true: Scotchman” (saver not a spender) and was extra frugal having been brought up during the depression. It was wonderful to see him willing to splurge so that he and mom could live in style in their “penthouse” apartment as he called it – with the most incredible view. He told me almost every time I saw him that it was the best decision he ever made and how much he loved that suite. He enjoyed every single minute of his years at Riverwood. He also said, ‘there’s never been a moment that I’ve been border living here”.
    Anonymous

    Linda, you have an incredible talent pool at Riverwood. I honestly think my Mom would have deteriorated quickly had it not been for the attentive behaviour and communication from your staff.

    I have seldom observed a mission statement so completely actualized. Each time we entered Riverwood Square we read the statement about being United in Partnership and Support. Linda….we truly felt united in ensuring our Mom and indeed our family were supported and welcomed.

    Thank you from the bottom of our hearts for being there and for instilling these values and behaviours among your staff.

    Wendy(Family Member)

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